| Certificate IV in Community Services Work |
| National Code: CHC40902 |
Course Location and Contact Information

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| Course Description
This national qualification covers workers who provide a range of services and interventions to clients. Work may take place in a range of contexts such as community-based organisations, residential services, youth and outreach services. The program aims to develop students' knowledge and skills in relation to community services operations, requirements, interventions and client issues. The Certificate IV provides broad opportunities for employment and is regarded by employers as a desirable (and sometimes mandatory) entry-level qualification.

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| Career Opportunities
Graduates may be employed in the government and non government sector in a variety of community settings, in various positions including youth worker, community support worker, juvenile justice worker, support worker, residential worker and programs officer.
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| Course Duration
Full-time: One year
Part-time: Two years

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| Course Commencement Dates
February.

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| Entrance
Requirements
Prospective students are expected to have the literacy skills appropriate for both the
demands of the training and the workplace. Applicants must be 20 years of age at the commencement of the course.

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| Application Procedures
Apply directly to the Health & Community Studies Department.
All prospective applicants are required to attend an information session prior to application. Applicants who meet the selection criteria will be interviewed.

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| Skills Recognition - Exemptions/Transfers
Students may be eligible for exemptions/transfers
on the basis of previous qualifications.

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| Pathways to Further Study
Participants successfully completing this training may apply for entry into the Diploma of Community Welfare Work at TAFE institutes or related university courses.

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| Course Outline
The Certificate IV in Community Services Work incorporates the following units from the Community Services Training Package:
| CHCCS2C |
Deliver and Develop Client Services |
| CHCCS30lA |
Work Within Legal and Ethical Frameworks |
| CHCCS402A |
Respond Holistically to Client Issues |
| CHCCS405A |
Work Effectively with Culturally Diverse Clients and Co-Workers |
| CHCCD12D |
Apply a Community Development Framework |
| CHCCOM3C |
Utilise Specialist Communication Skills to Build Strong Relationships |
| HLTFA1A |
Apply Basic First Aid |
| CHCOHS40lA |
Implement and Monitor OH&S Policies and Procedures for a Workplace |
| CHCORG5B |
Maintain Effective Work Environment |
| CHCPROT9C |
Provide Primary/Residential Care |
| CHCYTHl0A |
Work Effectively with Families of Young People |
| CHCINF2B |
Maintain Organisation's Information Systems |
| CHCGRP3C |
Plan & Conduct Group Activities |
| CHCAOD2C |
Orientation to the Alcohol and Other Drugs Sector |
| CHCTC3A |
Provide Counselling in Crisis Situations |

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| Assessment
Methods
Competencies will be assessed in a variety of modes including:
- on-the-job demonstration of skills and knowledge
- written pieces
- classroom activities.

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| Materials
All materials are supplied by the Health and Community Studies Department at a maximum cost of $79 per student (price subject to change).

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| Qualification
As part of the Australian Qualifications Framework this program is nationally recognised. On successful completion students will be awarded the Certificate IV in Community Services Work.

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