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NMIT - Certificate III in Hospitality (Operations)
   
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Course Information

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NMIT recognises the Australian Qualifications Framework (AQF) qualifications and statements of attainment from any other RTO.

 
Certificate III in Hospitality (Operations)

National Code: SIT30707

Course Location and Contact Information

Hospitality Department
Preston Campus
Phone: +61 3 9269 1570
Email: tourhos@nmit.vic.edu.au

Course Description

This course aims to develop hospitality operational skills. The structure of the course includes practical skills training in food and beverage, housekeeping and front office area.

Career Opportunities

Graduates of this course may gain employment in the general hospitality industry including hotels, motels, restaurants, clubs and other hospitality establishments.

Course Duration

Full-time: 1 semester

Course Commencement Dates

February and July.

Entrance Requirements

None. Prerequisites do not apply to mature age applicants.

Application Procedures

Apply directly to the Hospitality Department.

Skills Recognition - Exemptions/Transfers

Applicants who are admitted to the course may be granted exemption from some units if they have passed equivalent studies at another institute. Details and application procedures are available from the Hospitality Department.

Pathways to Further Study

Students who successfully complete the Certificate III in Hospitality (Operations) can articulate into the Diploma of Hospitality Management course.

Course Outline

SITHFAB009A Provide responsible service of alcohol
SITXCOM001A Work with colleagues and customers
SITXCOM002A Work in a socially diverse environment
SITXOHS001A Follow health, safety and security procedures
SITXCCS002A Provide quality customer service
SITXCOM003A Deal with conflict situations
SITXHRM001A Coach others in job skills
SITHIND001A Develop and update hospitality industry knowledge
SITXOHS002A Follow workplace hygiene procedures
SITHIND003A Provide and coordinate hospitality service
SITHIND003A Provide and coordinate food and beverage service
SITHFAB002A Operate a Bar
SITXFIN001A Process financial transactions
SITHFAB001A Clean and tidy bar areas
SITHFAB003A Serve food and beverage to customers
SITHFAB004A Provide food and beverage service
SITHFAB005A Provide table service of alcoholic beverages
BSBCMN205A Use business technology
BSBCMN214A Create & use simple spreadsheets

Total Hours - 405

Assessment Methods

  • practical assessment
  • role plays
  • assignments
  • class work
  • theory tests

Materials

  • text books
  • food and beverage uniform

Qualification

As part of the Australian Qualifications Framework this program is nationally recognised. On successful completion students will be awarded the Certificate III in Hospitality (Operations).

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Last modified: 16 September, 2008
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